DearMax offers a complimentary ground shipping return policy.
Items purchased online are eligible for free returns within 10 days of delivery. We are happy to issue a full refund unless it is a personalized item. Personalized items are final sale.
To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you will have the option to exchange your product or automatically be refunded on your original payment method within 10 business days.'
To process a return please email us for a return label.